Thank you for choosing to book with HighlandOverland. To ensure you know exactly what to expect during your hire please read our terms and conditions below. 1. DEFINITIONS For ease of completeness, the following definitions as set out below apply in these terms and conditions. “Booking Order”: your order for the hire of the Vehicle. “Commencement Date”: the date of the Contract on the date that you take Delivery of the Vehicle and the Hire Period commences as the case may be. “Contract”: the contract between you and us for the hire of the Vehicle which incorporates these terms and conditions. “Delivery”: the transfer of physical possession of the Vehicle to you at the Location. “Driver(s)”: means the person(s) nominated as the driver(s) of the Vehicle in the Booking Order. “Hire Charges”: the charges payable by you for the hire of the Vehicle as set out in the Booking Order and as may apply from time to time depending on the agreed hire terms. “Hire Period”: the period of hire of the Vehicle by you as set out in the Booking Order, the duration of which shall be no longer than 3 months for each Hire Period. “Location”: means the location for the collection and return of the Vehicle being Inverness Airport, Inverness, Scotland, IV2 7JB unless otherwise specified by us. “Vehicle”: means the vehicle hired to you under the Contract and as specified in the Booking Order, including all tyres, tools, accessories and equipment, documents relating to the vehicle and any replacement or substitute vehicle which may be provided at our discretion. “We/us/our”: means HIGHLANDOVERLAND LTD a company registered in England and Wales with company registration number 12792637 whose registered office address is at The Shires High Street, Denford, Kettering, NN14 4EQ. “You/your/yourself”: means the person(s) processing the Booking Order and any Driver(s) as the case may be. 2. THESE TERMS AND CONDITIONS
  1. What these terms and conditions cover. These are the terms and conditions on which we supply our Vehicle to you during the Hire Period.
  2. Why you should read them. Please read these terms and conditions carefully before you submit your Booking Order to us. These terms and conditions tell you who we are, how we will provide the Vehicle to you, how you and we may change or end the Contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms and conditions, please contact us to discuss.
  1. Who we are. We are HIGHLANDOVERLAND LTD a company registered in England and Wales. Our company registration number is 12792637 and our registered office is at The Shires, High Street, Denford, Kettering, NN14 4EQ. Our registered VAT number is 365853365.
  2. How to contact us. You can contact us by telephoning our customer service team at 0800 048 5657 or by writing to us at [email protected] and The Shires High Street, Denford, Kettering, NN14 4EQ.
  3. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your Booking Order.
  4. “Writing” includes emails. When we use the words “writing” or “written” in these terms and conditions, this includes emails.
  1. Submitting a Booking Order. Reservations for a Vehicle can be made either by telephone, e-mail or through our website but will only be held until, and a Contract will only come into existence once, a completed Booking Order has been received by any means with the total amount due in respect of the Hire Charges being paid in full on submission of the Booking Order. The Contract will be a contract for passenger transport services in respect of leisure activities.
  2. How we will accept your Booking Order. Our acceptance of your Booking Order will take place when we email you to accept it, at which point a Contract will come into existence between you and us.
  3. If we cannot accept your Booking Order. Your Booking Order is subject to you providing the necessary information and documentation as outlined in clause 6 belowWe reserve the right to undertake Disclosure and Barring Service checks (“DBS checks”) and identity checks on you once we are in receipt of your Booking Order and you have uploaded your supporting documentation. If the information provided is unsatisfactory and does not meet our minimum requirements, we will inform you of this in writing. In such circumstances, we will be unable to finalise your Booking Order and you will be refunded in accordance with clause 11.4 below.
  4. We only hire our Vehicles in the Scottish highlands. Our website is solely for the promotion of our Vehicles available for hire in the Scottish highlands. Unfortunately, we do not hire our Vehicles to any locations outside of the Scottish highlands.
  1. Our Vehicles may be hired for a minimum of 7 nights and on a week-by-week basis, subject to a maximum Hire Period of 3 months.
  2. If you wish to make a change to the Hire Period that you have selected to hire the Vehicle for, please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the Hire Charges and anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may cancel the Contract. In the instance that you wish to terminate the Contract you will be required to pay the Hire Charges that would have been payable had you proceeded with the booking, subject to the provisions outlined in clause 11.2.
  1. All Booking Orders are subject to the provisions outlined in this clause 6. In the instance that you are unable to satisfy the requirements outlined in this clause, you will be unable to hire the Vehicle and your Booking Order will be cancelled in accordance with clause 11.4.
  2. You must be pre-approved to hire a Vehicle from us and all intended Drivers must provide us with proof of their eligibility to drive the hire Vehicle. Only Drivers specified in the Booking Order will be permitted to drive the Vehicle during the Hire Period and details of any additional Drivers are required in advance of the Commencement Date of the Contract. We will require the following information and/or documentation from each intended Driver in order to finalise your Booking Order and to satisfy our insurer’s standard terms and conditions:
    1. each Driver must be between 23 and 75 years of age and have held a valid full UK or European driving licence for at least 2 years at the time of processing the Booking Order;
    2. each Driver must provide a copy of their driving licence for inspection when completing a Booking Order to enable us to undertake any necessary DBS and identity checks (the relevant code from the DVLA website must be sent in advance to enable us to validate the relevant Driver’s licence), plus two forms of proof of address taking the form of a utility bill dated within 3 months of the intended Commencement Date of the Hire Period. If the photo driving licence is unavailable, the paper licence and passport are required (please note the laminated version of any driving licence and any paper licence and passport (as the case may be) must be provided for physical inspection on collection of the Vehicle – if this is not provided when you arrive to pick-up the Vehicle we will be unable to release the Vehicle to you);
    3. each intended Driver must not have had their licence suspended for any period of time within the last 3 years of the intended Commencement Date of the Hire Period or have been involved in more than 1 fault incident within the last 3 years; and
    4. each intended Driver must not have more than 2 convictions which must not include a BA, DD or UT conviction, with a maximum of 3 points per conviction. Any Driver that has more than 6 points will be unable to drive the Vehicle. Any driving convictions incurred between processing the Booking Order and the Commencement Date of the Hire Period must be notified immediately as this may affect a Driver’s ability to drive. Any complications with licences or endorsements not notified to us will render the insurance void, the Vehicle will not be hired to you and the Hire Charges will not be refunded.
  3. What will happen if you do not give required information to us. We need certain information from you so that we can supply the Vehicle to you, for example, the information and/or documentation as set out in clause 6.2(b) including sight of any original driving licence, paper licence and/or passport as the case may be and your original proof of address documentation on collection of the Vehicle. If you do not give us this information, or if you give us incomplete or incorrect information, on collection of the Vehicle we may cancel the Contract and you will be unable to hire the Vehicle. In such circumstances you will be liable to pay the full Hire Charges.
DRIVER OBLIGATIONS You are responsible for bringing our attention to any material fact that you believe may affect the Contract and during the Hire Period. You must ensure that you adhere to and comply with the obligations outlined in this clause 7. You and the Driver(s) must as the case may be:
    1. ensure that the Vehicle is only driven around Scotland and is not driven outside of the Scottish borders;
    2. ensure that the Vehicle is at all times driven in a careful and safe manner with no more than 5 passengers in the Vehicle at any given time and the safety restraints are utilised whilst the Vehicle is in motion;
    3. ensure that the Vehicle and its accessories are used within safe and intended environments including taking care when using cooking and/or heating equipment to prevent fire or heat damage to the Vehicle;
    4. not carry any goods of an explosive, dangerous or hazardous nature in or on the Vehicle;
    5. not allow the Vehicle to be driven by any person other than the Driver(s) authorised and approved by us or driven by any Driver or unauthorised third party under the influence of alcohol or drugs, with a blood alcohol level in excess of that as permitted by law;
    6. not make any alterations or additions to the Vehicle during the Hire Period and use reasonable endeavours to properly maintain the Vehicle including ensuring the gas, fuel and water levels are adequately maintained and undertake any relevant oil, water and battery checks as may be required;
    7. cover the insurance policy excess fee in the event that any damage should arise as a result of your own fault or actions, such excess fee may be less or more dependent upon the nature of the insurance claim and damage incurred which is covered in clause 9 below. Please note that your liability is not limited to the excess fee should any damage arise that is not otherwise covered by the insurance policy, you will be liable for the full cost of the repair;
    8. in the event of an accident, take the details of any person(s) and/or witnesses and vehicles involved and contact us as soon as reasonably possible and in any event within 24 hours of the occurrence of the relevant accident. You must report the event to the nearest police station. In no circumstances must you make any admission of liability to other parties or make any settlement offer;
    9. assist us in handling any claim arising from an event or accident as referenced in clause 7.1(h) above, including providing all relevant information and attending court to give evidence if necessary; and
    10. cover any costs incurred in respect of any fines, parking tickets or fixed penalties incurred whilst using the Vehicle during the Hire Period.
  1. When we will provide the Vehicle for collection. The Vehicle will be available for collection at the Location (unless otherwise agreed prior to collection) on the agreed Commencement Date of the Hire Period from the time confirmed by us in writing. We will provide you with specific details in relation to the agreed pick-up location prior to the Commencement Date and in any event no later than the morning of collection.
  2. We will carry out a full Pre-Checkout Inspection (“PCI”) on the Vehicle before the Commencement Date of the hire. The PCI involves testing every system on board the Vehicle to ensure they are operating correctly. In conjunction with this, you will be taken on a tour of the Vehicle and shown how each system works (and that it works). Please allow up to 30 minutes to complete any necessary documentation and for us to complete the hand-over of the Vehicle and demonstrate how this may be used. If you do not provide your original documentation as requested in clause 6.3, we will be unable to release the Vehicle to you.
  3. By accepting and driving away with the Vehicle, you are acknowledging that the Vehicle is in good working order, in a clean and satisfactory condition and being handed over to you with a full tank of diesel in accordance with the PCI. Should any on board system fail during your hire, we will make every effort to remedy the fault whilst you are away but in some cases this may not be possible and, subject to clause 11 of these terms and conditions, we will not be held responsible and will not refund any monies should a loss of service be encountered.
  4. Returning the Vehicle to us. You must ensure that the Vehicle is returned to the Location (unless otherwise agreed) by the time confirmed by us in writing on the last day of the Hire Period. If you are delayed in returning the Vehicle to us, please contact us as soon as possible. Any delay in excess of 1 hour will be subject to a late check-out fee of £50.00 per hour as liquidated damages and being uninsured. This sum represents a genuine pre-estimate of our loss. No refund will be given for early Vehicle returns.
  5. Please allow up to 30 minutes to complete the Vehicle hand-over checks and for us to assess the condition of the Vehicle, which must be returned in the condition it was provided to you in on the Commencement Date of the Hire Period.  The Vehicle must be returned with a full tank of petrol. On return of the Vehicle you are responsible for ensuring that the Vehicle is clean and tidy and free from waste. A cleaning fee of £60 will be payable by you in the event that you fail to ensure cleanliness on return of the Vehicle.
  6. We are not responsible for delays outside our control. While we will use our reasonable endeavours to ensure the Vehicle is ready for collection at the agreed collection time, if our Delivery of the Vehicle is delayed by an event outside of our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event. We accept no liability other than to refund any complete day or days lost due to our delay.
  7. Availability of the Vehicle. We will use our reasonable endeavours to ensure that the reserved Vehicle is available for you at the correct time on collection. If, due to circumstances beyond our control, this is not possible and if an alternative comparable Vehicle or acceptable Vehicle is not available then, subject to clause 11 of these terms and conditions, our liability is limited to a refund of all Hire Charges paid by you to us.
  8. When you become responsible for the Vehicle. The Vehicle will be your responsibility from the Commencement Date of the Hire Period and once you take Delivery of the Vehicle.
  9. Title to the Vehicle. You acknowledge that we will at all times retain the legal and beneficial title to the Vehicle and that you are entitled to use and possess the Vehicle as a bailee only. You agree not to attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with personal possession of the Vehicle or otherwise deal with the Vehicle during the Hire Period.
  1. Fully comprehensive insurance is provided within the Hire Charges and for the Hire Period only (please note that our insurance does not cover personal accident, personal effects or medical expenses). Driving outside this period of cover would be deemed to be an offence under the Road Traffic Act. Furthermore, you are entirely responsible for any accidental damage, injury and consequential loss after the expiry of the Hire Period.
  2. You will be responsibility to pay the amounts of excess as detailed in our comprehensive insurance cover. There is a minimum excess fee of £500.00 in the event of damage and/or fire and theft claims. The amount will vary depending on the type of damage. In particular, the following claims are not covered by the insurance:
    1. damage to tyres caused by braking, punctures, cuts or bursts and damage caused by an inappropriate type or grade of fuel being used in the Vehicle;
    2. deliberate damage caused by you to the Vehicle including any damage to generators permanently or temporarily attached to the Vehicle or in circumstances where the ignition key has been left in or on the Vehicle, not properly locked/secured or where the Vehicle has a standard-fit alarm/immobiliser which is not operational or been used;
    3. theft of in-vehicle entertainment, communication and navigation equipment is provided in respect of permanently fitted items only and a limit of £750.00 applies to any one occurrence to equipment that forms part of the Vehicle’s original specification. Any portable satellite navigation equipment, money, jewellery, goods, tools or otherwise are not covered and we would suggest that you ensure your personal possession are stored safely away and/or you take out your own insurance for such items;
    4. loss or damage caused directly or indirectly by fire if the Vehicle is equipped with cooking equipment and/or heating of food or drink whereby a 25% coinsurance excess will apply subject to a minimum excess of £500.00;
    5. loss or damage resulting from the carriage of any hazardous goods other than required by law;
    6. loss or damage to any trailer or caravan being towed by the Vehicle or any property carried in or on that trailer and/or caravan;
    7. cover for sunroofs, glass roofs, panoramic windscreens, lights/reflectors or folding rear windscreen assemblies. An excess fee of £100.00 applies to all claims for glass/windscreen damage unless the damage is repaired rather than replaced in which case the excess fee will be £25.00; or
    8. stolen keys or lock transmitter where it cannot be established that the keys or transmitter are in the possession of someone who knows the identity of the insured vehicle or its garaging address. If the identity of such a person can be established an excess fee of £150.00 applies.
  3. You hereby acknowledge and agree that the excess or any other amount due by you in respect of any damage arising from any accident, loss or damage is payable at the time of reporting the event and not at the end of the Hire Period. Please see clause 15 below. A fully copy of our insurance policy cover is available on request and the terms of the same are incorporated into these terms and conditions and apply to the Contract.
  4. It is advised that you take out separate travel insurance as no cover is provided for personal possessions. You will pay for any costs relating to the delivery of a changeover Vehicle as a result of an accident regardless of which party is at fault. However, if no Vehicle is available or our insurers refuse to offer further cover, then the hire will end with no refund of monies being due from us.
  1. In the event of a Vehicle breakdown, you are permitted to spend up £250.00 on minor parts or repairs which will be reimbursed provided a valid receipt is presented. Any repairs in excess of this will need to be authorised by us. Full breakdown and accident assistance is provided as part of the hire and available at your disposal 24 hours a day, 7 days a week. You will be provided with the relevant contact details for the breakdown services on the Commencement Date of the Hire Period. Please contact us for advice if any problem cannot be rectified right away.
  2. Any breakdown, malfunction or damage caused by your negligence will be made good at your expense (this includes any towing required). Every effort is made to ensure the Vehicle is in a roadworthy and safe condition prior to each and every hire. Therefore, subject to clause 14, we will not accept any responsibility for hotel or any other consequential expenses subsequent to a breakdown. We will however refund the loss for any complete days lost for the use of the Vehicle providing that you have documentation to support this claim and the Vehicle has been driven and cared for properly as above.
  1. Cancellation charges. In the unfortunate event that you have to cancel your Contract, you must notify us in writing. To end the Contract with us, please let us know by doing one of the following:
    1. Phone or email.

      Call customer services on 0800 048 5657 or email us at [email protected] Please provide your name, home address, details of the intended Hire Period and, where available, your phone number and email address.

    2. Online. By speaking with a member of customer services via the online chat function available on our website.
  2. In the event that you cancel your Contract with us within:
    1. Anytime up to the day of collection, you will be entitled to a refund of 100% of the total Hire Charges paid by you to us;
    2. in the event of a “no show” and cancellations on the Commencement Date of the Hire Period, you will not be entitled to a refund.
  3. Failure to collect the Vehicle on the intended Commencement Date of the Hire Period will result in the loss of that hire day unless this has been pre-approved by us and such approval has been obtained no later than 48 hours prior to the Commencement Date. We reserve the right to release the Vehicle within 24 hours after your scheduled pick-up if you have not advised us of your reason for the intended delay. In such circumstances, 100% of the Hire Charges will be due and payable by you. You are therefore strongly encouraged to purchase travel insurance as there are no exemptions to the cancellation charges outlined in clause 11.2 or this clause 11.3.
  4. Our right to end the Contract. We reserve the right to cancel a Booking Order within 24 hours of the booking being confirmed by us. This may include in the instance that a Driver’s documentary evidence is unsatisfactory or if we feel that you or any other Driver are not suitable to drive the Vehicle. We reserve the right to repossess the Vehicle at any time due to misuse, damage or accident. If cancelled by us, you will be entitled to a reimbursement of the total Hire Charges paid. We will not be liable for any further costs incurred to you.
  5. How we will refund you. We will refund you the Hire Charges or part of them as the case may be by the method you used for payment and will make contact with you to verify your bank account details prior to processing any payment. However, we may make deductions from the Hire Charges as described above.
  6. When your refund will be made. We will make any refunds due to you as soon as possible and in any event within 14 days of cancellation.

12. PROBLEMS WITH THE VEHICLE How to tell us about problems. If you have any questions or complaints about the Vehicle, please contact us. You can telephone our customer service team at 0800 048 5657 or write to us at [email protected].

  1. Where to find the price for the hire of the Vehicle. The Hire Charges (which includes VAT at the prevailing rate) will be the price indicated on the Booking Order when you placed your order.
  2. When you must pay and how you must pay. We accept payment with various credit and debit card providers. You must pay for the entire balance of the Hire Charges due when processing your Booking Order. In the event that we cancel your Booking Order or are unable to finalise this, we will refund you the Hire Charges paid in accordance with clause 11.
  1. We are responsible to you for foreseeable loss and damage caused by us. In respect of the passenger transport services for leisure activities that we provide, the Consumer Rights Act 2015 says that you can ask us to repeat or fix a service if it is not carried out with reasonable care and skill, or get some money back if we cannot fix it.
  2. If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the Contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the Booking Order.
  3. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; and for breach of your legal rights in relation to the hire services in respect of leisure activities that we provide.
  4. As a consumer, you have certain statutory rights. These terms and conditions shall not affect your statutory rights.
  1. In this clause 15:
‘demurrage charge’ shall mean the lesser of: (i) the sum of £214.00 per day multiplied by the number of days during which the Vehicle cannot be hired by us while the relevant damage is repaired; and (ii) the sum of £50.00; ‘gross negligence’ shall mean any act or failure to act committed by a person which, in addition to constituting negligence, is such a wanton and/or reckless conduct or omission that it constitutes utter disregard for the harmful, foreseeable and avoidable consequences but shall not include an error of judgement or mistake made in good faith; and ‘wilful misconduct’ shall mean a deliberate act or omission that deviates from a reasonable course of action or from any provision on these terms and conditions that is done or omitted to be done with knowledge of or conscious indifference or intent to the harmful, avoidable and reasonably foreseeable consequences. 2.Examples of gross negligence shall include, without limitation:
    1. filling the water tank with fuel or the fuel tank with water;
    2. filling the fuel tank with the wrong fuel;
    3. causing damage to the Vehicle due to attempting to pass under a bridge which it too low for the height of the Vehicle where warnings as to the height of the bridge were visible;
    4. causing damage to the Vehicle due to attempting to pass through a gap which is too narrow for the width of the Vehicle when it should have been plainly visible and appreciable that the gap was too narrow; and
    5. loss of or damage to the keys for the Vehicle.
3. Examples of wilful misconduct shall include, without limitation:
    1. damage caused where the person at fault was under the influence of alcohol or drugs; and
    2. deliberate damage.
4. Where damage is caused to the Vehicle (interior or exterior) caused by an act or failure to act which, in our reasonable opinion, constitutes either gross negligence or wilful misconduct, then the demurrage charge will apply as liquidated damages and will be payable by you. The demurrage charge represents a genuine pre-estimate of our loss based on, without limitation, loss of profits on hiring the Vehicle, our time in having the Vehicle repaired and other administration costs suffered by us. We shall use reasonable endeavours to mitigate the level of the demurrage charge payable by you to us by seeking to have the Vehicle repaired in a timely manner. 16. DATA PROTECTION How we may use your personal information. Any personal information that you provide to us will be used to fulfil the Booking Order placed with us and in accordance with our Privacy Policy (a copy of which is available on our website). If you submit any stories or pictures to us, you grant us permission to use such stories and pictures freely on our website and within any other publications. 17. INDEMNITY AND RELEASE
  1. You must comply with all laws relating to the Vehicle and use of the Vehicle.
  2. Except to the extent that we are liable at law, you agree that you will indemnify and release us from and against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with any breach of this obligation imposed on you including, without limitation, any damage to the Vehicle, repairs required to the Vehicle or loss of profit in respect of hiring the Vehicle in the event of it being impounded by any authority. By indemnify, we mean you undertake to reimburse us or pay us directly for all those listed items.
  3. For these purposes, laws shall mean all local, national and directly applicable supra-national laws and regulations as amended, extended or re-enacted from time to time and shall include any subordinate laws and regulations made from time to time under them and all orders, notice, codes of practice and guidance under them.
  1. A full tank of fuel is supplied with the Vehicle on the Commencement Date of the Hire Period and the Vehicle is expected to be returned with a full tank. A charge of £1.60 per litre will apply for any fuel shortage as liquidated damages and will be payable by you. This sum represents a genuine pre-estimate of our loss.
  2. It is your responsibility to check and maintain oil and water levels to the Vehicle specifications and to put the correct fuel into the Vehicle throughout the Hire Period.
19. SMOKING We operate a strict policy of no smoking within our Vehicles. Failure to comply with this will result in a charge of £60.00 being made and being payable by you as liquidated damages. This sum represents a genuine pre-estimate of our loss. 20. PETS We regret to inform you that we do not allow pets in our Vehicles. 21. OTHER IMPORTANT TERMS
  1. We may transfer the Contract to someone else. We may transfer our rights and obligations under these terms and conditions and the Contract to another organisation. We will contact you to let you know if we plan to do this.
  2. You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms and conditions and the Contact to another person if we agree to this in writing.
  3. Nobody else has any rights under the Contract. The Contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the Contract or make any changes to these terms and conditions.
  4. If a court finds part of the Contract illegal, the rest will continue in force. Each clause of these terms and conditions operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect and the relevant clauses modified to the minimum extent necessary to make them lawful.
  5. Even if we delay in enforcing the Contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms and conditions, or if we delay in taking steps against you in respect of your breaking the Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
  6. Which laws apply to the Contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in the English courts. If you live in Scotland or Northern Ireland you can bring legal proceedings in an English court only.